Town of Aylmer Case Study

Smart Water, Strong Network: HCE Powers Aylmer’s SCADA Transformation

5 minute read

As the Town of Aylmer modernized its water operations, HCE Telecom was selected to deliver a carrier-diverse SD-WAN solution supporting mission-critical water treatment facilities and integrating directly with the Town’s new SCADA monitoring platform.

HCE Delivers Resilient SD-WAN for Mission-Critical SCADA Operations

As the Town of Aylmer modernized its water operations, HCE Telecom was selected to deliver a carrier-diverse SD-WAN solution supporting mission-critical water treatment facilities and integrating directly with the Town’s new SCADA monitoring platform. The result is a resilient, high-performance network foundation designed to help Aylmer monitor, manage, and protect essential public infrastructure with confidence.

“The Town is very pleased with the level of service and responsiveness provided by HCE Telecom. HCE provides an SD-WAN solution for the Town’s SCADA system that enables multiple remote locations to be connected securely and reliably. HCE consistently offers experience and understanding to provide mission critical network operations for the Town’s SCADA infrastructure.”
Terry Koning, Director of Operations & Infrastructure, Town of Aylmer

A Critical Platform for Critical Services

SCADA platforms play an essential role in water and wastewater operations because they give operators centralized visibility and control over processes that must remain stable, safe, and responsive. For a municipal environment, dependable connectivity is not optional; it is the backbone that keeps alarms, telemetry, and operational oversight flowing between remote facilities and the control environment. HCE’s SD-WAN approach helps support that need with secure, encrypted, low-latency connectivity across sites, aligning network performance with the real-world demands of mission-critical operations.

A Strategic Win for Aylmer’s Network Future

The Town selected HCE through a competitive RFP process, reflecting confidence in our ability to design and deliver the right solution for a complex public-sector environment. From the outset, the team focused on a solution that combined carrier diversity, resilience, and operational simplicity so Aylmer could move forward with a platform built for present-day requirements and future growth.

Partnership Throughout Delivery

Weekly status calls with Aylmer IT staff and contractors kept the project moving smoothly, with clear communication, timely decisions, and full alignment at every stage. HCE also worked directly with Aylmer’s SCADA contractor to coordinate technical requirements and support a clean integration between the network and the monitoring platform. That collaborative approach helped deliver the project on time and on budget while reinforcing the customer outcomes HCE is known for.

Built for Reliability

With carrier-diverse connectivity in place, Aylmer now has a more resilient network environment supporting its water treatment facilities and SCADA operations. This project reflects HCE’s ability to deliver secure, purpose-built connectivity for essential services, backed by the technical depth and customer focus municipalities need.

Looking to modernize your mission-critical network? Contact sales@hce.net to explore secure, resilinet connectivity solutions for your critical operations.

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