‍Durham Broadband and HCE Telecom Enter Strategic Partnership to Enhance Broadband Services in Durham Region

Oshawa, September 29, 2025 — Durham Broadband and HCE Telecom, a municipally owned Internet Service Provider operating since 2015, are pleased to announce a strategic partnership that will strengthen broadband service delivery across Durham Region and beyond.

Under the partnership, Durham Broadband customers will gain access to HCE Telecom’s broader product portfolio, adding technical capabilities and security. The collaboration brings together complementary strengths, enabling expansion into new markets while offering customers a wider range of solutions supported by combined expertise.

Going forward, HCE Telecom will lead sales, marketing, and day‑to‑day operations for the combined offering, while Durham Broadband will continue to provide infrastructure and field support, leveraging Durham Broadband’s Dark Fibre network. Working closely together, the organizations will focus on delivering a seamless, reliable customer experience.

 Quotes:

“This agreement represents a major step forward for broadband services in Durham Region,” said Daniel Arbour, CEO of Durham Broadband. “By combining HCE’s strong customer relationships with our extensive infrastructure, we’re able to deliver new opportunities, greater reliability, and enhanced value to customers. Together, we’re building a stronger, more connected future for the Region and beyond.”

“The impact HCE will bring to Durham Broadband centers on delivering transformative next-generation solutions and an uncompromising commitment to excellent customer support,” said Jeff Cowan, CEO of HCE. “By leveraging HCE’s advanced portfolio high-speed internet, resilient networking, and smart, scalable platforms Durham Broadband will be empowered to expand its customer reach, drive digital modernization, and help local communities compete and thrive. Customers will benefit from innovative services previously unavailable, all while continuing to receive the trusted, local support they expect”

About Durham Broadband
Built on Durham Region's largest fibre network, we are focused on bringing the fastest, most reliable internet services to local organizations.

About HCE Telecom

At HCE, we deliver purpose-built, enterprise-grade network solutions for modern businesses, regardless of size or complexity.

For media inquiries, please contact: Rich Davidson, Director of Business Development & Product Strategy, HCE Telecom